Receiving submissions via email

Contributors can submit memories by sending an email, just like writing to a friend.

How it works

  1. Each book with email enabled gets a unique inbound email address.
  2. Contributors send an email to that address with their memory in the body and optional photo attachments.
  3. The submission appears in your moderation queue.

Enabling email submissions

Open your book's Channels page and flip the Email switch. Email stays off by default; it requires a book code and an explicit opt-in. Once enabled, the inbound email address appears on your book's sharing page.

What contributors can send

  • The email body becomes the submission text (email signatures are automatically stripped).
  • Image attachments (up to 20 MB each) are saved as submission media.
  • The email subject line is used for book code routing, not as part of the submission.

Channel features

  • No session persistence: each email is treated as an independent submission. Contributors include the book code every time.
  • Contributor identity: the sender's email address is captured automatically.
  • Duplicate protection: if the same email is delivered more than once (e.g., webhook retry), only one submission is created.
  • Rate limit: 20 submissions per hour per email address.

Tips

  • Include the email address in your sharing message for contributors who prefer email over web forms.
  • Email works well for longer, more thoughtful memories; contributors can write at their own pace.
  • Email submissions cannot use the "verified contributor" mode since identity is already established via the sender address.
  • Apple Live Photos: attach both the still and its .MOV file to the same email to keep the motion — see sharing Live Photos.

Ready to try it? Create your free memory book